Woman sitting outside holding a tablet and smiling.
Woman sitting outside holding a tablet and smiling.
Woman sitting outside holding a tablet and smiling.
Virtual care
24/7 on-demand care
Some things can’t wait until the next morning. With TELUS Health Virtual care, you have peace of mind knowing that care is available 24 hours a day, 365 days a year, from anywhere in Canada.
What’s included?
Our virtual care service provides continuous, personalized medical support to you and your family—allowing you to communicate in real time with a clinician via chat and video.
Care on demand
Access to care within minutes—no appointments or advanced planning required.
24/7 support
Direct access to chat and video consultations any time of day or night.
Virtual prescriptions
Our clinicians have secure access to your health history and prescription information so they can better support your needs.
Electronic records
Our providers will have secure access to your health history and prescription information so they can keep track of your needs.
How it works
Step 1
Contact us to get started. We will send out a unique registration link via email.
Step 2
Download the app using the unique registration link.
Step 3
Simply fill out the information and connect with our on-demand care team.
How it works
Step 1
Contact us to get started. We will send out a unique registration link via email.
Step 2
Download the app using the unique registration link.
Step 3
Simply fill out the information and connect with our on-demand care team.
What can I use virtual care for?
Cold or cough
Sore throat
Allergies
Asthma
Hypertension
Gastrointestinal issues
Skin conditions/insect bites
Prescription refills
Mental health
Ready to get started?
Offered as part of many programs and services under Corporate Care, Occupational Health, or Personalized Care, you can subscribe to Virtual Care through one of the following:
Ready to get started?
If you’re ready to enroll, want more information or would like to visit one of our Care Centres, we can help.